Find answers to common questions and get the help you need
We will help you customise and professionally install your package. Our DBS security checked engineers will visit your home at a time convenient for you. We do not leave until you are 100% happy with your system and have been fully trained on how to use it.
No! Tutum Home operates on a pay-as-you-go basis with no long-term contracts. You're free to leave at any time. We're so confident in our service that we earn your business every day.
Our UK-based alarm centres monitor your home security system around the clock. If an alarm is triggered, our security specialists will immediately assess the situation and contact you or emergency services as needed.
Our quadruple monitor system ensures alerts are sent even if your keypad is smashed, phone line is cut, or you lose power. The wireless connection sends alerts in seconds, keeping your home protected.
Yes! Our advanced motion sensors use dual lens technology and Digital Adaptive Signal Processor algorithm to eliminate false alarms from pets. Even the furriest members of your family can enjoy 24/7 smart security.
Absolutely! Control your system from anywhere with your smartphone, tablet, laptop, or PC using our easy-to-use app. You can receive instant video clips, monitor access, control energy, heating, lighting, and much more.
You can easily expand your system by purchasing additional devices from our shop. Our starter packages are designed to grow with your needs, and you can add devices over time to suit your budget.
By using Tutum Home services, you agree to our terms and conditions. Our pay-as-you-go model means no long-term contracts. You can cancel your subscription at any time. All installations are performed by DBS security checked engineers. We reserve the right to modify these terms with notice.
We are committed to protecting your privacy. We collect information necessary to provide our security and automation services. Your data is stored securely and never shared with third parties without your consent. You have the right to access, modify, or delete your personal information at any time.
Tutum Home is committed to making our services accessible to everyone. Our website and mobile app are designed to be usable by people with disabilities. If you encounter any accessibility issues, please contact our support team and we will work to resolve them promptly.
